Last Updated: January 2025
Welcome to Trilok Media (“Company”, “We”, “Our”, “Us”).
We value your trust and are committed to protecting your personal information with the highest level of transparency, security, and responsibility.
This Privacy Policy explains how we collect, use, process, store, disclose, and safeguard your information when you visit our website or use our PR, Digital Marketing, SEO, and Media Promotion services.
By accessing our platform, you agree to this Privacy Policy. If you do not agree, please discontinue using our website and services.
1. WHO WE ARE
Trilok Media is a Digital PR and Media Marketing Agency based in India, offering:
- Digital PR & Press Release Distribution
- Google Presence & Knowledge Panel Enhancement
- Search Engine Optimization (SEO)
- Social Media PR
- Influencer Marketing
- Brand Building & Reputation Management
- Content Writing & Digital Branding Solutions
We operate globally but follow Indian regulatory standards, including the Information Technology Act (IT Act 2000) and its amendments.
2. INFORMATION WE COLLECT
We collect different types of information to deliver customised, high-quality digital services.
A. Personal Information (Provided by You)
We collect personal details when you interact with us through:
- Website form submission
- Service purchase
- WhatsApp chat
- Email communication
- Direct call or consultation
This may include:
- Full Name
- Mobile Number
- Email Address
- Company/Brand Name
- Billing Address
- Business Details (for PR/branding)
- Payment Information
- Social Media Links
- Any PR-related information you share with us
B. Automatically Collected Information
When you visit our website, our system automatically collects:
- IP Address
- Device Type (Laptop/Mobile/Tablet)
- Browser Information
- Operating System
- Page Views & Click Behavior
- Time Spent on Website
- Referring URLs
- User Navigation Patterns
- Cookies & Analytics Data
This is used for analytics and service improvement.
C. Information from Third Parties
We may receive information from:
- Google Analytics
- Facebook/Meta Insights
- Advertising partners
- Media networks
- Payment gateways (Razorpay/PhonePe/UPI)
This information supports analytics, security, and service delivery.
3. HOW WE USE YOUR INFORMATION
We use your data ONLY for legitimate business reasons.
We use your information to:
✔ Provide PR, SEO, and Digital Marketing services
✔ Create press releases, articles, and brand stories
✔ Improve your Google presence & online reputation
✔ Communicate project updates
✔ Verify identity and avoid fraud
✔ Generate invoices and confirm payments
✔ Respond to queries & provide support
✔ Improve website performance and user experience
✔ Personalize service quality based on your preferences
✔ Conduct marketing communication (only with consent)
We do NOT sell, trade, or rent any personal information to advertisers or external marketing companies.
4. LEGAL BASIS FOR DATA PROCESSING (Indian Context)
We process your data under:
- IT Act 2000 & Amendments
- Reasonable Security Practice Rules
- Indian Contract Act (for service agreements)
- Google & Media Platform Legal Guidelines
We ensure full compliance with Indian data protection principles.
5. HOW WE SHARE YOUR INFORMATION
Your data is shared only when necessary, and always with confidentiality.
A. With Media Networks (For PR Publication)
We share your:
- Brand details
- Press release content
- Portfolio links
Only for publishing your PR coverage.
No extra personal data is shared.
B. Payment Partners
To process payments securely via:
- UPI
- PhonePe
- Razorpay
- Bank transfer
C. Technical & Analytics Partners
For:
- Website optimization
- Marketing performance
- Analytics
D. Legal Purposes
We may disclose information when required:
- By court order
- To comply with Indian laws
- To prevent fraud or misuse
- To ensure platform security
We NEVER share your information for advertising without consent.
6. DATA STORAGE & SECURITY MEASURES
We take security seriously. We use:
- SSL Encryption
- Firewall-protected servers
- Strong Access Controls
- Encrypted data storage
- Regular security audits
- Two-factor authentication (2FA)
- Limited employee access with confidentiality agreements
Your data is stored on secure servers located within India and trusted global data centers.
7. COOKIES POLICY
We use cookies for:
- Smooth website experience
- Remembering user preferences
- Analytics & traffic measurement
- Performance improvement
- Advertising insights
You can reject cookies anytime through browser settings.
8. RETENTION OF YOUR DATA
We retain your data only as long as needed:
- PR-related data: lifetime for portfolio records
- Payment details: as per Indian law (7 years)
- Communication logs: up to 2 years
- Website analytics: up to 18 months
When data is no longer required, we securely delete it.
9. YOUR RIGHTS (UNDER INDIAN DATA PROTECTION PRINCIPLES)
You have the right to:
✔ Access your personal data
✔ Request correction
✔ Request deletion
✔ Restrict processing
✔ Withdraw consent anytime
✔ Opt-out of marketing emails
✔ Request copy of stored information
To exercise any right, email: support@trilokmedia.in
Data removal will be completed within 30 working days.
10. CHILDREN’S PRIVACY
Our services are intended for individuals 18+.
We do not knowingly collect data from minors.
11. THIRD-PARTY LINKS DISCLAIMER
Our website may link to:
- News portals
- Blogs
- Media coverage
- Influencer pages
We are not responsible for the privacy activities of external websites.
12. CHANGES TO THIS PRIVACY POLICY
We may update or revise this policy to reflect:
- Legal updates
- New service features
- Security enhancements
All changes will be posted with a new “Last Updated” date.
13. HOW TO CONTACT US
For any privacy concerns or data requests:
Trilok Media
Email: support@trilokmedia.in
Phone: +91 9870359227
Website: www.trilokmedia.in